银行 & 保险
Y&L brings valuable knowledge gained through 20+ years of experience in delivering innovative technology solutions for banks, 信用合作社, 保险公司, 以及其他金融服务公司. Y&L’s financial professionals have an in-depth knowledge of the financial industry and the technology utilized.
Through its Business Intelligence practice, Y&L enables financial clients to identify customers by product/service usage and create targeted marketing lists for account growth initiatives. These lists can be merged with third-party demographic data for launching effective and targeted marketing campaigns.
Y&L delivers a variety of proven financial industry solutions, 例如应用程序开发, 应用程序支持, product customization and implementation (i.e. SAP), migration services (during mergers/acquisitions), major server and desktop software upgrades, 商业智能, 网络安全, IT帮助台服务. A few of our financial and insurance clients include SWBC, 弗罗斯特银行, 伦道夫·布鲁克斯FCU, IBC银行, 汇丰银行, 美国银行(Bank of America), 富国银行(Wells Fargo), 美国运通, 休斯顿保险集团, FLI, 哈兰德克拉克, 阿尔戈号组, iLENDX, 信用人类联邦信用联盟, 德意志银行(Deutsche Bank), BNYMellon, Ameriprise金融, 彭博, 瑞银(UBS), 苏格兰皇家银行, 星展银行和汤森路透.
机会就在眼前
不断升级的客户期望, ongoing advances in online banking technology to streamline and improve the customer experience, protecting customer data from identity theft and increasing regulatory requirements constantly impact the traditional banking and insurance sectors.
The banking industry will also be changed by the entrant of non-traditional competitors such as Apply Pay Cash (which allows customers to send and receive money), as well as coordinating with third-party companies to create APIs that require carefully opening up back-end customer data to others who can perform these activities better than their internal IT departments in order to achieve their objectives. Mobile banking alone brings with it its own challenges and opportunities around customer-to-business frictionless digital banking, consumer-to-consumer one-click payments, 新的cryptocurrency机会, password-free生物识别bt365体育备用网站, locational services and offers and conversational interfaces.
至于保险部门, new markets offer an opportunity for technological innovations to capture market share. 例如, Airbnb hosts who make income from their residences have a need for limited commercial coverage without the need of comprehensive commercial policies. Tech savvy 保险公司 can create targeted insurance solutions and deliver them digitally to this market.
对于千禧一代, who are most likely to purchase insurance through an app on their smartphones, they drive less than previous generations which gives way to providing a lower cost “pay-per-mile” automobile insurance. 和, although millennials might not have high home ownership, they do want insurance for their expensive belongings (bikes, 珠宝, 电子产品, 等.). Lifestyle and experience markets continue to develop and so do digital insurance opportunities.
市场具体的解决方案
- Capital Markets – Custodial, Brokerage 服务, Client Portfolio Management
- 零售 银行 Loan Processing Applications – Home Loans, Construction Loans, Consumer Loans
- 网上银行网站设计
- Branch-level CRM Dashboards and Performance 分析
- 银行 and 保险 Compliance Management
- Customer Profiling for Prospecting
- 钱包分析份额
- 手机应用程序开发
- 数据治理
- 数字 Branch Network Transformation
- Systems Integration 服务 for Acquisitions
符合银行需求
Across the globe, banks continue to face challenging times. They continue to cut costs while being pragmatic with their investments to improve revenue and compete effectively. 数字 maturity has become an existential need in today’s current environment.
| 365体育备用网面临的挑战 | 银365体育备用网战略 | Y&L银行服务 |
|---|---|---|
| 利润率的压力 | Simplify business and operating model, improve operational efficiencies. | Business Process Reengineering, Robotic Process Automation, Agile, DevOps consulting |
| Increased competition from Fintech and Niche players | 提高数字成熟, use data as a competitive advantage, adopt new business models / new products. | 数字转换 Roadmap 大数据, 分析 and Visualization Innovation Lab – (区块链, 物联网, AI /毫升), |
| Change in Customer Demographics and Delivery Expectations | Customer centric focus, target marketing, and invest in innovation and talent. | 用户体验设计, 流动性, 熟练的人力资源, 预测分析, 情绪分析, 竞选仪表板 |
| 网络风险与身份盗窃 | Invest in technology and security; Move away from legacy system to state of art. | Legacy Modernization COTS Center of Excellence Information Security Best Practices Establish information access hierarchy. |
| Ever-Changing Regulatory Requirement | 数据治理 Processes and Reporting. | Reporting Framework, Consulting on GDPR, BASEL, 数据治理 Best Practices Implementation |
Y&L 银行 Industry 数字转换 Offering
案例研究
Our bank client uses a proprietary platform, to manage their sales, onboarding and account services. This allows our client to have an end-to-end flow of information on prospecting to customer onboarding and upselling. Through the consolidation of activities, their platform has enabled the bank to train branch representatives on one application. 他们的平台也确保了……
A large financial institution wanted to replace their SharePoint functionality in their Wire Transfer service with a .Net solution and complete a series of enhancements to the Wire Workflow application. Y&L was chosen to undertake this transition as well as make the following enhancements: Require double confirmation on Email Wire requests with New Beneficiaries and/or…
One of the largest banks in Texas had a pressing need of having an automated solution for Visa Resolve Online file (VROL) and Wire Settlement processes which were both being performed manually. The bank was looking for a solution that would address the following: High amount of manual work with complex processes that are prone…
软件升级不可避免. In attempting this type of overhaul, it’s important to document the challenges and create a solid plan to ensure that you achieve your upgrade performance improvement objectives. Y&L Consulting recently helped the 阿尔戈号组 with their SharePoint migration and performance optimization. Challenge: Argo used SharePoint as a file storage and collaboration…
INDUSTRYBACKGROUND Despite the desire to go paperless, 联邦, State and regulatory requirements often mandate mailing paper correspondence in certain industries. P&C 保险 industry is one such industry. Unlike the validation of phone numbers or email addresses, physical address validation is a protracted process, making it difficult to ascertain correctness. BUSINESS PROBLEM Apart from regulatory…
INDUSTRYBACKGROUND Just like mortgages, 信用卡, and other type of financial transactions, that require underwriting; Credit Scores are a key determining factor within the auto insurance underwriting process as to whether a prospective customer is an acceptable risk. The Credit Score has a significant impact on determining the premium charged to an individual. 的人……
A Texas-chartered bank with 134 branches was looking to provide a higher degree of visibility across their organization of loans being made to consumers and commercial clients. Y&L developed a centralized application to monitor loans and provide a dashboard view for branch executives. The new application improved process efficiencies and data quality since loan information…
An international underwriter of specialty insurance and reinsurance products in the property and casualty market wanted to perform a major SharePoint software upgrade after determining through an assessment of 管理istrative and backend reporting that geographical distance was causing latency and reporting demand far exceeded capacity. Y&L developed a three-tier SharePoint server farm on three servers…
One of the largest Texas banks understands the value of IT and operational process assessments prior to execution. Thorough assessments conducted by individuals with deep technical and market-specific experience can result in a clear, detailed and relatively “surprise free” execution roadmap. IT assessments should go beyond simply understanding and recommending technical enhancements and include business…
INDUSTRYBACKGROUND The commoditization of 保险 and the high degree of regulation has made the insurance industry a target for fraudsters. There are numerous soft and hard fraud attempts against insurers. Some of the most common fraud examples are, filing claims for fictitious accidents, multiple small claim requests and the impersonation of a claimant in order…
INDUSTRYBACKGROUND “Salvage” is the insurer’s way to literally salvage what they can from an otherwise catastrophic loss. Most insurers outsource the entire salvage life cycle from towing to auctions to specialist vendors. As it is not a customer-facing transaction, salvage processing often gets very little attention. 和 while it does not really bring in any…
INDUSTRYBACKGROUND The speed at which a customer’s claim is processed has a direct impact on customer satisfaction and retention. A slow processing cycle can often be due to heavy manual processes and inherent inefficiencies that can have a very direct effect on operational costs. Apart from these internal challenges, a lag in claims processing also…
